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After-Sales Support


Plant Servicing and Maintenance

Xtract's engineers regularly provide service visits and plant maintenance for our installations internationally. This gives the customer peace of mind that the system will continue to operate, recovering valuable raw materials or carrying out essential filtration.

When carrying out a system health check, Xtract’s engineers meticulously scrutinise all aspects of the plant, both electrically and mechanically.

Electrical System

The control panel is inspected and cleaned and a full set of safety checks are carried out.  All cables are checked for integrity and all components are examined for wear.

Mechanical System

The feed pump, re-circulation pumps and cleaning pumps are all carefully inspected to ensure that the gearbox oil levels are correct and wear is checked on the stators, liners, rotors and impellers as appropriate. Belts are periodically replaced on belt driven pumps.

Valve linings are inspected and changed according to a maintenance plan whilst flow meters and pipework integrity are also examined. Finally, clean water pressure drop and flux readings are taken, before checking that the plant running fluxes are normal.

Spare Parts

We carry a considerable selection of critical spare parts here at Xtract – ceramic filters, pumps, motors, seals, housings, meters etc – which we can get out to customers rapidly in order to minimise downtime on their plants.

For a full list of currently available spare parts please click here.

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